IT Service Management
Large Provider of IT Outsourcing Services
Customer: The customer operates information and communication technology systems largely for multinational companies. Challenge: The customer was looking for a solution which could simplify the data center due diligence phase once new outsourcing projects start and the customers’ data centers …
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SAP Center of Excellence / Value Prototyping
Customer: The SAP Center of Excellence collaborates with customers and partners around the world to develop working prototypes meeting complex requirements. Challenge: The customer was searching for a solution to improve internal documentation and administration processes. One particular use case …
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