The eCloudManager allows enterprises to leverage their entire IT stack (e.g. storage and hypervisor features) and implement an up to 100% automated process for requesting, approving, deploying, updating, and retiring IT resources.
Using the eCloudManager, enterprises can define service catalogs for their end users (including anything from compute and storage resources, to complex enterprise application landscapes, to service extensions), as well as SLAs for the various services offered. The metering and billing module based on a customizable cost calculation formula – which can include anything from time of day, to resource type, to resource location – allows for the definition of flexible pricing models for the services offered and for detailed monitoring of the resources allocated to and consumed by end users.
The IT resources offered to end users are available for on-demand consumption in a self-service portal and can be provisioned with just one click, anywhere, anytime, on any device. Using the fully customizable self-service portal (which can include customer branding), end users can browse through the service catalog set up by the administrator, select the services required, and specify the desired SLAs.
The infrastructure layer is completely abstracted from the end user and the systems are deployed automatically or following an approval in the optimal environment (private or public) based on the SLAs specified by the end user.
As soon as the resources have been provisioned, the user has full control over them: depending on the resource type he can start them up, stop them, restart them, suspend them, delete them or reconfigure them.
The granular cost calculation formula provided by the eCloudManager ensures the correct calculation of costs for all services and is automatically updated thus reflecting all infrastructure changes. It also allows enterprises to charge their IT users for all services they consume (from provisioning a new VM to patching a server), to save costs by enabling price comparisons for similar services, and to include public cloud resources into the price calculation schema.
This provides end users with an accurate overview of all their costs, while companies gain control over costs and can run reports on the usage of internal and external IT resources.
The eCloudManager delivers customizable access control lists (ACLs) and allows administrators to explicitly define which users are allowed to access which resources and to perform which tasks. Moreover, through the integration with RSA SecurID®, the eCloudManager guarantees data security by allowing only authorized users to access sensitive information and to perform complex and highly critical data center tasks.
Support for Simple to Comprehensive Organizational Structures
|A particular strength of the eCloudManager Self-Service Portal is that it allows for the management of comprehensive organizational structures. As such, each department and sub-department has access to their own self-service portal where they can consume the services made available to them. Every level in this chain can create a new sub-portal and define the availability and pricing of services for the next level. The eCloudManager chargeback component allows for tracking usage and costs at each level and for each user entity.