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eCM plugin tab does not show any content

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4:54 pm
February 12, 2010

wims

New Member

posts 2

I have the eCM IFS installed and enabled the plugin in my vCenter. I can see the eCM tab appearing, but when I click on it the content is blank or I see an error message that the page cannot be displayed like the Internet Explorer does when a website is not available.

Any ideas how to solve this?

Thanks,

wims

5:01 pm
February 12, 2010

stefan

Admin

posts 7

vCenter uses an Internet Explorer control to display plugin tabs. Thus, any IE settings have a direct impact to such plugin pages. Most of the time the behavior you mentioned is caused by incorrect proxy settings in IE.

Please open IE and go to Internet Options->Connection->LAN->Proxy and check what is configured there. If you use a proxy, you may have to enter an exception for the host where eCM runs on. You may have to add 'localhost' and '127.0.0.1' as an exception as well.

5:55 pm
February 12, 2010

wims

New Member

posts 2

That fixed the problem! Cool

I had to add a proxy exception for our internal domain *.corp.

Thanks for the quick response! Laugh

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